The airline tickets available through the Website are subject to the terms & conditions of the concerned airline including but not limited to cancellation and refund policies.

Travel Relation merely acts as a facilitator to enable the User to book a flight ticket. The contract of service for utilization of the flight is always between the User and the concerned airline.

Airlines retain the right to reschedule flight times, route, change or cancel flights or itineraries independent of and without prior intimation to TRAVEL RELATION HOLIDAYS PVT LTD . As a facilitator TRAVEL RELATION HOLIDAYS PVT LTD has no control or authority over the logistics of the airlines and therefore is not liable for any loss, direct or incidental, that a User may incur due to such change or cancellation of a flight.

Different tickets on the same airline may carry different restrictions or include different services and price.

The baggage allowance on given fare is as per the terms decided by the airline, and TRAVEL RELATION HOLIDAYS PVT LTD has no role to play in the same. Some of the fares shown in the booking flow are “hand baggage fares” which do not entitle the User for free check in baggage and therefore the User will be required to pay separately for check in baggage. The prices for adding check-in baggage to a booking may vary from airline to airline. The User is advised to contact the airlines for detailed costs.

TRAVEL RELATION HOLIDAYS PVT LTD acts as a facilitator and merely provides an online platform to the User to select and book a particular hotel. Hotels in this context includes all categories of accommodations such as hotels, home-stays, bed and breakfast stays, farm-houses and any other alternate accommodations.

All the information pertaining to the hotel including the category of the hotel, images, room type, amenities and facilities available at the hotel are as per the information provided by the hotel to TRAVEL RELATION HOLIDAYS PVT LTD.  This information is for reference only. Any discrepancy that may exist between the website pictures and actual settings of the hotel shall be raised by the User with the hotel directly, and shall be resolved between the User and hotel. TRAVEL RELATION HOLIDAYS PVT LTD will have no responsibility in that process of resolution, and shall not take any liability for such discrepancies.